HomePrivacy Policy

Privacy Policy

Last Updated: March 14, 2025

The National Association of Abandoned Funds Recovery Inc. (“NAAFR,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, disclose, and secure your personal data when you visit our website https://naafr.org, engage with our services, or communicate with us.

If you do not agree with this policy, please refrain from using our services. For questions or data requests, contact us at info@naafr.org


1. Information We Collect

We collect personal information through the following mechanisms:

A. Information You Provide Directly

When you complete forms, initiate a claim, or contact us, you may be asked to provide:

  • Full name
  • Email address
  • Phone number (mobile and/or landline)
  • Mailing address
  • Government-issued ID or documents relevant to fund recovery

B. Automatically Collected Data

When you interact with our website or digital services, we may collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring/exit URLs
  • Pages visited and interaction metrics
  • Data through cookies, pixels, and analytics platforms

2. How We Use Your Information

Your data is processed for the following lawful purposes:

  • To facilitate and process unclaimed or abandoned fund recovery claims
  • To respond to your inquiries or communicate status updates
  • To deliver transactional communications and appointment confirmations
  • To send promotional or informational messages (with consent)
  • To maintain legal compliance and fulfill regulatory obligations
  • To enhance website functionality, UX, and analytics

We do not sell or rent your personal data to third-party marketers.


3. Communication Consent and Messaging

By providing your contact information on our website, you consent to receive communications from NAAFR via email, SMS, or phone. These communications may include:

  • Transactional notifications (e.g., claim updates, document requests)
  • Promotional offers, newsletters, or fund recovery tips
  • Reminders regarding unclaimed property inquiries

SMS Consent:
By submitting your phone number, you expressly consent to receive automated text messages from us. Message and data rates may apply. You may opt out at any time by replying STOP to an SMS message or by emailing info@naafr.org


4. Sharing Your Information

We do not share your information except as follows:

  • With third-party vendors or contractors who process data or assist in claim services
  • With government agencies or legal authorities when required by law
  • To detect, prevent, or respond to fraud, abuse, or security issues
  • In the event of a corporate reorganization or merger (with notice provided)

All third-party partners are contractually bound to maintain strict confidentiality and data security protocols.


5. Data Security

We implement robust administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, misuse, or alteration. These include:

  • SSL encryption
  • Secure storage systems
  • Access control protocols
  • Regular vulnerability assessments

Please note, however, that no method of transmission over the internet or electronic storage is 100% secure.


6. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable site functionality
  • Track user interactions and improve navigation
  • Measure campaign effectiveness and optimize user engagement

You can manage your cookie preferences through your browser settings.


7. Your Privacy Rights

Subject to applicable laws and your jurisdiction, you may have the right to:

  • Access personal data we hold about you
  • Request correction or deletion of inaccurate or outdated information
  • Withdraw consent or object to data processing
  • Request data portability

To exercise your rights, contact info@naafr.org


8. Children’s Privacy

Our services are not designed for or directed to individuals under the age of 18. We do not knowingly collect or store personal data from minors. If you believe a child has submitted information to us, please notify us immediately.


9. External Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those external sites. Users are advised to review their respective privacy policies before submitting information.


10. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted to this page with the revised “Last Updated” date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.


11. Contact Information

National Association of Abandoned Funds Recovery Inc. (NAAFR)
2001 L Street N.W., Suite 500
Washington, DC 20036
Email: info@naafr.org
Website: https://naafr.org